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SERVICE SUPPORT

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Pre-sale support
Pre-sale support

As a good adviser and assistant of clients, we can enable them to get rich and generous returns on their investments:

Select equipment model;
Design and manufacture products according to clients' special requirement;
Train technical personnel for clients.
Services during the sale
Services during the sale

In the process of the clients buying the products, we will provide a series of satisfying and considerate service for the customers.

If you are an export client, we will support you the thoughtful documentary service from the date of signing the contract until the equipment installation and modulation finished.

We respect clients and always devote ourselves to improving the total value of clients:

Pre-check and accept products ahead of delivery;
help clients to draft solving plans.
After-sales service support
After-sales service support

After we signed the purchase contract and have a certain reputation guarantee, we will contact the professional group that responsible for ship bookings, commodity inspection, commercial invoices, packing list, insurance policy and so on, in order to provide you the perfect goods trading services, until the product you purchased is properly sent to your hands.

We will supply you a full range of products installation services. For some typical problems, our rigorous installed engineers also will do some certain installation debugging training, etc.

Technical support
Technical support

We have been largely adopting new technologies, new techniques and high-tech equipments. And fote also has strict and effective quality control system. We have obtained ISO9001:2000 quality system certificate.

We insist on providing clients with overall solutions from equipment recommendation to debugging and installation, worker training, technical support and maintenance.